VoIP: Flexible, Scalable, Reliable.

October 27, 2020

As a growth-oriented enterprise, your organization is always in flux. New sites, new hires and new ways of doing business all put new demands on your existing voice and data infrastructure. Migrating to an IP-based unified communications infrastructure makes sense. But can you do it affordably? Since you’ve probably already invested heavily in your voice system, rip and replace isn’t an option.

There are a lot of options out there when looking at a phone system and it may seem like sticking with the status quo, rather than embracing change, is the safest and most comfortable choice. However, the pace of technology has made available an impressive array of capabilities. Instead of missing out on an opportunity to help your business be more productive, now might be the right time to evaluate your needs in light of these new capabilities.

To do this, ask yourself the following discovery questions:

  • Are you frustrated with your current voice system(s)?
  • Does your contract with your carrier expire soon?
  • Does your business operate multiple sites with different phone numbers?
  • Are you having call flow issues?
  • Are you paying hundreds to thousands of dollars in monthly local and long-distance charges?
  • Are you looking for more productive email and voicemail capabilities?
  • Are you having network problems, or do you need to upgrade your network?
  • Do you want one main phone number that encompasses all of your locations?
  • Is your IT team spending too much time and effort managing your phone system?
  • Are your phone system’s mobility limitations making it difficult for employees to work remotely?

If you answered “Yes” to any of these questions, you might find you can make a big technological jump forward while spending almost the same as what you’re paying today or even saving money. Fortunately, there is a sensible, cost-efficient way to solve this challenge.

Hosted VoIP as the Solution

Hosted voice over Internet Protocol (VoIP), also known as hosted PBX, is a solution that enables businesses to make voice calls over a broadband internet connection. The main difference between hosted and other types of VoIP is that the carrier owns and manages all necessary equipment. Ultimately, it’s a more cost-effective, multi-functional, and a flexible alternative to an analog phone line.

  • Carrier handles implementation and hosting, requiring minimal effort from the end user.
  • Reliance on expensive hardware is reduced because transmission is sent over Internet Protocol rather than a telephone network.
  • VoIP technology uses the internet instead of traditional telecom networks, so hardware costs are drastically reduced.
  • Allows for multi-functionality, providing the opportunity to add unified communications applications like video chat, conferencing, instant messaging, and more.
  • Long-distance and international calling charges are greatly reduced, saving end user hundreds to thousands of dollars, monthly.
  • Scales easily because the user simply adds more phones or increases bandwidth based on need.
  • Mobility is increased because employees can access your network through their VoIP phones at any location with an internet connection.
  • User-controlled interface enables users to change features, options, and services dynamically.
  • Provides rich features like click-to-call on a web page, selective call forwarding, simultaneous rings on a multiple phone, and so on.

Money saved on reduced long-distance charges, cheaper hardware, and a smaller IT staff can be invested into new marketing or operational initiatives that will drive growth. Freeing up your IT staff allows you to focus more on advancing your business rather than maintaining it.

A hosted voice solution increases collaboration and flexibility. Because hosted VoIP offers a more affordable and seamless way for businesses to communicate between branches and remote locations, your business will benefit from more productive, efficient workforces and improved project completion rates. Altogether, this helps you increase your bottom lines.

As a carrier agnostic service provider, Reach Telecom Solutions can help solve your most complex networking and communication challenges. Learn how one of our many carrier partners can help you reach your full communications potential. Contact Valerie at 715-330-4200 or fill out the form below.

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